Dr. Neil Mochnacz, Winnipeg, MB, Canada (2017)
Thanks for clarifying this Jannik. Your company and employees continue to offer excellent service and I appreciate it.
Dr. Doug Mackie, Portobello Marine Laboratory, University of Otago, New Zealand (2017)
It is very good of you to help a student like this. He made a mistake in placing his order and we appreciate you helping us out.
Dr Candice Ann Owen, Rhodes University (2017)
Oh wow! That is so fantastic of you! I honestly cannot thank you enough! I have specimens sitting waiting to be run through the equipment and this has been getting very stressfull for me. It's so great to have received such fantastic customer service from you!
Regards, and thanks again!
Øystein N. Kielland, Einum Lab, Norwegian University of Science and Technology (2017)
Thank you for all the help! It is always a pleasure to work with companies that are keenly interested in keeping good customer service, as well as developing good science.
Dr. Neil Mochnacz, Winnipeg, Canada (2016)
I really appreciate the wonderful service and products that your company provides.
Have a great day.
Dr. Casey Mueller, California State University San Marcos (2016)
Thank you for your quick response and excellent customer service!
Dr Eric Clark, Link Lab, Medical College of Wisconsin (2016)
OK, the calculations all look good, and when I measured with very pure water the background oxygen changes decreased a lot. That sort of sensitivity is really impressive! Thank you for all your help.
Dr. Stefano Cannicci, University of Hong Kong (2016)
I received the Witrox and some students of mine are already using it. Thanks for the tip, it’s a really easy and powerful device.
Thanks for your kind help and Best Regards,
Dr. Rebecca Cramp, University of Queensland (2015)
Thank you so much.........it is always great to know that Loligo generally has what we need and can get it to us in double quick time! Thanks again, Rebecca
Dr. Rick Stoffels, Murray-Darling Freshwater Research Centre (2015)
Thanking you sincerely in the acknowledgements is the least I could do! Your patience with our numerous inquiries while setting up our lab was instrumental. The papers are now starting to appear and we couldn’t have done it without your help.
Dr. Jim Stoeckel, Auburn University, AL, USA (2015)
I have been conducting respirometry runs for a few weeks now and the system is great! It took a little while for me to figure out how to get everything set up, but now that I have it working it is very easy to train students how to use it. Technical help has been great.
Dr. David Ellerby, Wellesley College, MA, USA (2015)
Just wanted to say thanks for the bluetooth dongle. The Witrox system works great. Think I'll go and throw my polarographic sensor off the roof. Cheers, Dave
Dr. Karen Chan, Hong Kong University of Science and Technology (2015)
We have been using the plate and love it and would like to get more. Would you please provide me with a quote on an extra 200 uL plate? Thank you very much., Regards, Karen
Dr. Amanda Pettersen, Monash University, VIC, Australia (2014)
My lab purchased 2x 200ul microplates from Loligo (through Britta) in February and so far we have been very impressed by their level of sensitivity and high throughput.... Best Regards, Amanda
Dr. William R. Brignon, Oregon State University, Corvallis, OR, USA (2014)
Thank you for the response. Loligo has been great with tech support! Cannot thank you all enough.
Dr. Jeff Shimeta, RMIT University, Australia (2014)
Thanks for all that advice. It's really helpful. By the way, I should say that my student and I found the system very well documented and easy to use. It is a great product. And we've received great service from you.
Dr. John T. Kelly, University of New Haven, CT, USA (2013)
I’ve been using the mini swimming respirometer and Witrox 1 unit in some pilot studies and couldn’t be happier. It’s a real pleasure to use equipment that works properly, and a treat to get real-time DO data….I’m a big fan of your products.
Dr Sanjeeva Sudhakar Metikala, Martin Luther University, Halle-Wittenberg, Germany (2013).
I would like to thank you for replacing the valves and renovating the probe.
I am really impressed by such a fast service from you.
Dr. Mery Martinez, Laurentian University, ON, Canada (2013)
Thank you very much for the quick response, Lauren told me about your diligence dealing with clients and it is much appreciated.
Prof. Mathew E. Kimball, Belle W. Baruch Institute for Marine & Coastal Sciences (2013)
Last year I purchased a 5L swim tunnel to conduct some swimming speed trials. It has worked great and the quality of the swim tunnel is impressive.
Prof. Lloyd A. Trueblood, La Sierra University (2013)
Thanks for your help on this. And it was good to see you at ASLO. Its nice to get to meet the people who make your equipment's magic happen.
Dr. David Ellerby, Wellesley College, MA, USA (2013)
All is well here, and yes, the swim tunnel's still running smoothly. I think it might be indestructible! Thanks again.
Prof. Peter Euclide, Stockwell Lab, University of Vermont (2012)
Thanks for all of your help, I am very glad we went with getting a system from you guys, all things considered this seems like a very user-friendly system, just since we got such a large set up it is a bit overwhelming to set up at first.
CEO Dr. Stephen Hunt, Qubit Systems Inc. (2012)
Thank you for your prompt attention to this, it shows a commitment to service that reflects one of the reasons for Loligo’s continuing success as you reach your first decade in business.
Dr. Erin Reardon, University of Exeter (2011).
After a very long wait and some time explaining the equipment, the university finally let me take our new kits to the lab. I’ve just spent the afternoon setting it all up. I just wanted to say that I’m really impressed with the new versions of the equipment and especially the software! The new options and format make a lot of sense and are very impressive. I’m very excited to get going on the experiments.
Thanks so much for your help!
Best wishes, Erin.
Prof. James Kieffer, University of New Brunswick (2011),
We are using the respirometers like crazy; the teaching software is great and allows us to do “uninterrupted” measurements. I am always amazed at how consistent and accurate the electrodes are. The prices of those units are excellent! I hope to buy three more, for a suite of 6. Gotta love physiology. I may see you at SEB.
Prof. James Liao, University of Florida (2010).
Hi Erik and Jannik,
Thanks for your responses-- it's feedback like this that makes me glad that I went with your company!
Prof. Cory Suski, University of Illinois (2010).
Hi Jannik and Erik,
I just wanted to send you both a quick email to say that our first study using your respirometry equipment has officially been published. A copy of the reprint is attached.
Thanks so much for your patience and support throughout this process. I am very happy with the attached study, and the metabolic rate component of the work was crucial for the publication. These data would not have been possible without your support, and I appreciate all of your help.
Hopefully this will be the first of many more studies with this equipment, and I’ll be sure to pass along reprints as they appear in press.
Prof. Craig White, University of Queensland (2010).
Again I must say how much of a joy it is to deal with your company. I will certainly be back again!
Thank you for responding so quickly. I am always impressed when dealing with your company!
Hopefully you will receive a purchase order for the flume soon!
All the best,
Dr. Karin Kjernsmo, Åbo Akademi University (2010)
Happy New Year to you, and many thanks for the fast shipping procedure and all help! It's gonna be really exciting to start using Danio Track in my experiments here at Åbo Akademi University. Also many thanks to your co-worker Jannik who has been great with answering all my questions before deciding which sofware to use!
Dr. Ashley Ficke, Colorado State University (2009).
I'm sorry I haven't emailed you sooner, but I've been doing fieldwork away from the fish lab. I wanted to let you know that both Model 90s are working wonderfully. I'm really enjoying them, but there are 100 flathead chub (Platygobio gracilis) in the 95-150 mm size range that probably don't share my enthusiasm! Thanks again for helping us figure out how to get the first one running and thanks also for the speedy shipping. It allowed me to start this tagging study on time.