To start a remote support session, please follow these few steps:
1. Click here to download and run a file required to establish the remote connection.
2. Then email or call our techincal support engineer and provide the User ID and Password:
Erik Jessen, M.S.B.E., R&D engineer
Phone: +45 89 99 25 47
Cell: +45 28 35 26 55
3. Terminate the remote support session by clicking the disconnect icon in the lower right corner of your desktop.